Returns & Exchanges
We want you to love your new mattress, which is why we offer a 101-night sleep trial to ensure your complete satisfaction. If you are not fully satisfied after the required 30-night break-in period, we will work with you to coordinate a return or exchange.
Sleep on it
Give your body at least 30 nights to adjust to the support and feel of your new GhostBed mattress before initiating a return.
Contact Support
If you are still unhappy after 30 days, reach out to our Sleep Experts via email or phone within your 101-night trial window.
Curbside Pickup
We will help you coordinate a pickup with a local charity or recycling center so your mattress can be donated or disposed of responsibly.
Receive Refund
Once the donation receipt or pickup is verified by our team, we will process a full refund of your purchase price to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing